Engagement Director

Location: Remote

Symbio Overview

Symbio is a cloud go-to-market agency that helps ISVs and SIs accelerate co-marketing, co-selling, and sales enablement with cloud providers. We deliver personalized customer content and alliances expertise to craft "better together" narratives, run joint marketing campaigns, and scale cloud partnerships.

Job Overview

We're hiring an Engagement Director to lead client delivery and project execution across Symbio's portfolio. In this role, you will serve as the primary point of contact for client accounts, manage project timelines and deliverables, and ensure every engagement meets Symbio's quality standards.

Why This Role

Leadership. You'll run engagements, not just support them. This role carries real responsibility for client outcomes and team coordination.

Exposure. You'll work across our full service offering—co-sell activation, partner marketing, sales enablement—and across all three major cloud ecosystems. Few roles offer this breadth of partnership GTM experience.

Path. This role is designed to grow into a Practice Partner position. We're building the team that will scale Symbio, and we're looking for people who want to grow with us.

What You'll Own

Client Relationship Management:

• Serve as primary point of contact for assigned client accounts

• Lead kickoff calls, status meetings, and executive reviews

• Proactively identify client needs and expansion opportunities

Project Delivery:

• Manage project plans, timelines, and deliverable schedules

• Coordinate internal resources and external contractors to meet deadlines

• Ensure all deliverables meet quality standards before client delivery

Operational Excellence:

• Maintain project documentation, status tracking, and time reporting

• Identify and escalate risks before they impact delivery

• Develop and improve engagement processes and templates

Minimum Qualifications

• 5+ years in the public cloud ecosystem (ISV or CSP)

• Strong client communication and project delivery skills

• Deep understanding of how AWS co-selling works and AWS partner programs

• Familiarity with the sales processes of ISVs and Cloud Service Providers

• Strong communication skills and executive presence

• Ability to manage multiple concurrent engagements

• High attention to detail and commitment to quality

Preferred Qualifications

• Previous experience at an agency or professional services firm

• Experience with project management tools (Asana, Monday, Notion)

• Previous experience as a Partner Marketing Manager or similar role

• Entrepreneurial mindset of building solutions to problems and navigating ambiguity

Symbio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.